Without a doubt, Holbox is a very small place, which is why we have compiled a list of questions you might want to know before your trip. What to pack for a place like this? How to get there? What are the best seasons to fully enjoy each tour?

Visit Isla Holbox for detailed information about: Weather patterns, island protocols.

To get mores specific travel recommendations about what to pack and getting ready, check our blog.

For questions related with our tours, office hours, Ferry Chiquila Holbox schedules, please scroll down.

  • Transportation
  • How to get to Holbox?

    Private transport is the safest and most comfortable transportation VIPHolbox We pick you up in any place of the Yucatan peninsula and your preferred time.

    Other options:

    Planes direct to Holbox aerodrome
    Shuttle : Shared shuttle, It is a trip that you can share with other travelers although comfort is not guaranteed the price is economical.
    Camiones ADO – ado.com.mx

    By car, if you travel by car, you can leave in Chiquilá, where there are many parking lots price per day $ 50 pesos for 12 hours or $100 for approximately 24 hours.

    Once in Chiquilá, take a ferry.

    Recommended companies

    9 Hermanos (https://www.facebook.com/9hermanosholbox)
    Holbox Express (https://www.facebook.com/HolboxExpress/)

    Both have the same price, they leave alternately every half hour.

    Approximate prices of ferry Chiquila _Holbox

    Tourists adults and children taller than 120cm $220 pesos
    Minor Tourists (Up to 120cm high) $160 pesos
    Tourist Senior INAMAMP $120 pesos
    Residents Quintana Roo (with valid credential) $180 pesos
    Minor Residents Quintana Roo (with valid credential) $100 pesos
    Local Adult (with municipal credential of Lázaro Cárdenas) $80 pesos
    Local Minor $30 pesos

    Daily trips:

    Students, teachers and workers of Lázaro Cárdenas. $30 pesos
    Infants: 0-2 years FREE

  • What time is the last ferry to Holbox?

    Chiquila – Holbox

    6:00 am
    7:00 am
    8:00 am
    9:00 am
    10:00 am
    11:00 am
    12:00 pm
    1:00 pm
    2:00 pm
    3:00 am
    4:00 pm
    5:00 pm
    6:00 pm
    7:00 pm
    8:00 pm
    9:00 pm

    The schedules and rates of the Ferry to Holbox may change without prior notice.

  • At what time is the last ferry to Holbox?

    The last ferry leaves at 9:00 pm

  • About us
  • Where is the VIP Holbox office located?
  • What are the VIP Holbox office hours?
    Monday
    • 09:00–13:00
    • 17:00–21:00
    Tuesday
    • 09:00–13:00
    • 17:00–21:00
    Wednesday
    • 09:00–13:00
    • 17:00–21:00
    Thursday
    • 09:00–13:00
    • 17:00–21:00
    Friday
    • 09:00–13:00
    • 17:00–21:00
    Saturday
    • 09:00–13:00
    • 17:00–21:00
    Sunday
    • 09:00–13:00
    • 17:00–21:00
  • Holbox
  • Where is Holbox located?

    Holbox is located 165 km northeast of Cancun, just ten kilometres off the north coast of the Yucatan Peninsula, right where the Gulf of Mexico meets the Caribbean Sea.

  • Bioluminescence
  • How long is the bioluminescence tour?

    The tour lasts approximately 2 hours

  • Where is the meeting point for the bioluminescence?

    kayak tour: from a beach near the hotel Villas Flamingos.
    Tour Golf car: FromVIP Holbox Office.
    The schedule will depend on sunset and moonrise.
    Confirm schedule when booking.

  • What time does the bioluminescence tour start?

    The schedule will depend on sunset and moonrise.

    Confirm schedule when booking.

  • What should I bring to the bioluminescence tour?

    We recommend all guests bring:

    Towel
    Swimwear
    Clothes that can get wet
    Mosquito Repellent

  • What does the bioluminescence tour include?

    The tour includes a Certified bilingual guide.

  • What are the cancellation policies of the bioluminescence tour?

    If you cancel at least 7 days before your scheduled departure, no cancellation fee will apply. If you cancel between 3 and 6 day(s) before your scheduled departure, there is a 50% cancellation fee. If you cancel 2 day(s) before the scheduled departure, there is a 100% cancellation fee.

  • What are the terms and conditions of the bioluminescence tour?

    • This tour is recommended for children above 10 years old.
    • Because this tour depends on the moon, among other conditions, its schedule varies depending on the day.
    • If you have questions, about when to do this tour contact us with the estimated date.

  • Traditional fishing
  • Where is the meeting point for the traditional fishing tour?

    We met at 9 AM at the Whale Shark Pier.

  • What time does the traditional fishing tour start?

    The tour starts at 9:00 am

  • Cabo Catoche
  • How long is the Cabo Catoche Tour?

    The tour lasts approximately 6 hours

  • What time does the Cabo Catoche tour start?

    The tour starts at 8:00 am

  • Where is the meeting point for the Cabo Catoche tour?

    We meet at 8 am at the muelle Tiburón Ballena

  • What should I bring to the Cabo Catoche tour?

    We recommend all guests bring:

    Swimwear
    Towel
    Snorkeler T-shirt
    Cap
    Biodegradable sunscreen protection

  • What does the Cabo Catoche tour include?

    The tour includes:

    Waters
    Soft drinks
    Ceviche
    We provide fishing and snorkelling equipment.

  • What are the terms and conditions of the Cabo Catoche tour?
  • What are the cancellation policies of the Cabo Catoche tour?

    If you cancel at least 7 days before your scheduled departure, no cancellation fee will apply. If you cancel between 3 and 6 day(s) before your scheduled departure, there is a 50% cancellation fee. If you cancel 2 day(s) before the scheduled departure, there is a 100% cancellation fee.

  • What does the Cabo Catoche tour include?

    The tour includes:

    Waters
    Soft drinks
    Ceviche
    We provide fishing and snorkelling equipment.

  • What are the cancellation policies of the Cabo Catoche tour?

    If you cancel at least 7 days before your scheduled departure, no cancellation fee will apply. If you cancel between 3 and 6 day(s) before your scheduled departure, there is a 50% cancellation fee. If you cancel 2 day(s) before the scheduled departure, there is a 100% cancellation fee.

  • What are the terms and conditions of the Cabo Catoche tour?
  • What should I bring to the Cabo Catoche tour?

    We recommend all guests bring:

    Swimwear
    Towel
    Snorkeler T-shirt
    Cap
    Biodegradable sunscreen protection

  • Frequently Asked Questions
  • How long is the traditional fishing tour?

    The tour lastsapproximately 4 hours

  • The Classic 3 Islands
  • How long is the Classic 3 Islands tour?

    The tour lasts approximately 3 hours

  • What time does the classic 3 island tour start?

    We have different schedules: From 7:30 am to 4:00 pm

  • Where is the meeting point for the classic 3 islands tour?

    The meeting point is muelle Tiburón Ballena, at the beach.

  • What should I bring to the Classic 3 Islands tour?

    We recommend all guests bring:

    Swimwear
    Cap/hat
    Towel
    Biodegradable sunscreen

  • What are the cancellation policies of the Classic 3 Islands tour?

    If you cancel at least 7 day (s) before scheduled departure, no cancellation fee will be applied. If you cancel between 3 and 6 day(s) before your scheduled departure, there is a 50% cancellation fee. If you cancel 2 day(s) before the scheduled departure, there is a 100% cancellation fee.

  • What are the Terms and conditions of the Classic 3 Islands tour?
  • What does the Classic 3 Islands tour include?

    The tour includes:

    Fresh water.
    Bilingual guide.
    Entrance fee to Yalahau.

  • Kayaking through the mangroves
  • How long is the Kayaking through the mangroves tour?

    The tour lasts approximately 3 hours.

  • Where is the meeting point for kayaking through the mangroves tour?

    We can meet at the starting point on the beach, between the hotelsVillas Tiburón and Villas Flamingo or at the office of VIP Holbox.

  • What time does the kayaking through the mangroves tour start?

    The tour starts at 8:00 am

  • What should I bring to the kayaking through the mangroves tour?

    We recommend all guests bring:

    Swimwear
    Mosquito Repellent
    Cap
    Biodegradable sunscreen protection
    Waterproof Camera

  • I have never kayaked before, can I do the kayaking through the mangroves tour?

    Yes, you can do the tour, before starting the tour our guides will give you the necessary tips so that you can do this activity without any problem.

  • What does the kayak tour among the mangroves include?

    The tour includes:

    Bilingual guide (Spanish / English).
    Double kayaks.

  • What are the cancellation policies of the Kayaking through the mangroves tour?

    If you cancel at least 7 days before the scheduled departure, no cancellation fee will be applied. If you cancel 3-6 days prior to scheduled departure, there is a 50% cancellation fee. If you cancel 2 days prior to scheduled departure, there is a 100% cancellation fee.

  • What are the terms and conditions of the kayaking through the mangroves tour?
  • Whale Shark
  • Where is the meeting point for the whale shark tour? Do you offer hotel pick up?

    At the moment we do not offer a transfer service from your hotel to the meeting point.

    Our meeting point is Lumma Restaurant

  • Is the use of a life jacket mandatory?

    Yes

  • Can I do the whale shark tour if I can't swim?

    Yes You have a vest and our guides can help you. But please let us know in advance.

  • How long is the whale shark tour?

    The tour lasts approximately 8 hours

  • Where is the meeting point for the whale shark tour?
  • What are the whale shark tour cancellation policies?

    More than 7 days before the date of the excursionNo penalty. 100% refund
    Less than 7 days from the date of the excursionPenalty: Deposit $ 500 mxn per person.
    $ 3000 mxn for a private tour 6 people.
    $ 4000 mxn for private tour 8 people.
    Refund of the rest.
    Day before the excursion, before 3 pmPenalty: 20% of the cost of the tour. 80% refund of the tour value.
    Day before the excursion, before 3 pm and no-showPenalty: 100% of the rate. No refund.
  • When is the whale shark season?

    The season begins on May 15 and ends on September 16.

    The best months to see the whale shark are June and August.

  • If I don't see the whale shark, will I get my money back?

    No, remember that the whale shark does not work for us.

  • What does the whale shark tour include?

    The tour includes:
    Real-time satellite tracker for safety.
    A jug of cold water. Sodas
    snorkel gear
    Certified, bilingual guide
    Light breakfast
    Ceviche
    Guacamole and mango for those who don’t eat fish

  • What should I bring to the Whale shark tour?

    We recommend all guests bring:
    Cap/Hat
    Towel
    Biodegradable sunscreen
    Face mask (it will be mandatory to use it on the boat)
    Water bottle to re-fill

  • What time does the Whale shark tour start?

    The tour starts at 6:30 am

  • What are the terms and conditions of the whale shark tour?
  • adminFrequently Asked Questions